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This official feed from the Google Workspace team provides essential information about new features and improvements for Google Workspace customers.


What’s changing

Beginning today, the New Data Migration service can be used to migrate files from Microsoft SharePoint Online to Google Drive. This allows admins to migrate data from SharePoint Online sites, including document libraries, folders, files and associated permissions, helping organizations transition to Google Workspace quickly and easily.

You can start and complete a migration in a few simple steps:

  • Connect to your SharePoint Online account from which you want to copy data.
  • Specify which sites you want to copy data from and which Drive folders should contain the copied data.
  • Specify users and groups whose permissions should be copied.

Example of a running Microsoft SharePoint Online migration



This feature is available in open beta, which means no additional sign-up is required.


Additional details

  • You can migrate data from up to 100 SharePoint Online sites at a time to Shared Drives in Google Drive.
  • You can find comprehensive reporting on migration progress, including site and file counts (migrated/skipped). You can also export migration reports for error investigation and troubleshooting. 
  • Delta updates are available to migrate newly added or updated files.

Getting started

Rollout pace 


Availability

Available for Google Workspace:
  • Business Starter, Standard and Plus
  • Enterprise Starter, Standard and Plus
  • Education Fundamentals, Standard and Plus, the Teaching and Learning add-on
  • Essentials Starter, Enterprise Essentials, Enterprise Essentials Plus
  • Nonprofits

Resources


What’s changing 

Launching in beta, you can now view and edit client-side encrypted Microsoft Word files in Google Docs. Any changes made are saved in the original Word format. This update makes it easy for you to leverage Google Workspace with the tools and formats you already use while preserving confidentiality of your sensitive data with client-side encryption. 


Eligible Google Workspace admins can use this form to request access to the beta. We’ll share more specific instructions once you’re accepted into the beta.

In Google Docs, navigate to File > Open.



Additional details

Note that with this release:
  • You can only view and edit .docx Word file types. Additional Word file types are not supported.
  • The maximum file size is 20MB.
  • As we continue to improve Office editing in encrypted Google Docs, you may encounter incompatibilities for certain features. Some features may not be displayed and may not be editable, but will be preserved in the document and viewable in Microsoft Office.
  • Other features may be lost or altered in the latest version of the file when it is edited in Google Docs. You will see a notification within the document if editing will cause any features to be lost.


Getting started

Rollout pace

  • The feature will be available immediately once you're accepted into the beta.

Availability

Available to Google Workspace 
  • Enterprise Plus
  • Education Standard and Plus
  • Frontline Plus


Update
[June 18, 2025] Rollout is complete
[May 1, 2025] We have rolled this feature back while we evaluate performance and quality. We will provide an update with new rollout information for Rapid & Scheduled Release domains when possible.

What’s changing

Beginning today, Admins can choose from several options when exporting their organization’s data (also known as ‘takeout’). Specifically, they will be able to:

  • Export data from all or multiple services, such as Gmail, Chat, or Drive.
  • Export Drive data based on existing Drive labels
  • Export data from within a specific date range
  • Export data from selected shared drives


Exporting data for specific services

Exporting data based on specific Shared Drives

Exporting data based on specific or custom date range

Exporting data based on specific Drive labels







This update is available in open beta, which means no additional sign-up is required.


Who’s impacted

Admins

Why it’s important

In 2022, we introduced the ability for admins to export user generated content by organizational unit (OU) or group, and prior to that update, data export was limited to a customer’s full set of user generated content. With this update, we continue to give our customers more flexibility and specificity over the data they export, which is important as business and compliance needs evolve.

Getting started


Rollout pace


Availability

Resources


What’s changing

In November 2024, we announced an open beta for data classification labels in Gmail. To further enhance the experience, we’re pleased to announce that auto-classification labeling with data loss prevention (DLP) rules and actions triggered by classification labels detected in the message will now be applied instantly when using Gmail on the web. Previously, users were informed of any implications after messages left the inbox. With this update, the feedback is instant, providing the opportunity to educate users on why their message is classified, blocked or quarantined, and how to remedy the issue to keep their email communications flowing. 

With this new functionality, and with this feature still in an open beta period, we strongly encourage you to continue providing feedback so we can optimize the feature for general availability. You can also use the form to sign-up for feedback sessions with the Google user research team to provide more detailed feedback.




Who’s impacted

Admins and end users

Why it matters
Google Workspace's expansion of data classification labels to Gmail gives admins the ability to mitigate data exfiltration and gain a deeper understanding of shared data based on information type and sensitivity level to apply data protection policies appropriately. Some ways you can use Data Protection Rules with Classification Labels are:

    • Prevent messages based on a specific classification (e.g. Confidential, Internal, NTK) from being accidentally shared with unauthorized users.
      • You can create a rule with specific label(s) as a condition and choose an action to trigger when a message is sent:
        • Warn: users will see a notification that their message may contain sensitive information, helping to prevent accidental sharing. Note that this action does not block the message from being sent.
        • Block: users will be notified that their message will not be sent unless the label is changed or removed (if data organization policy allows).
        • You can also create a rule in a way that allows for sharing labeled messages only if confidential mode is enabled for the message.

    • Enforce classification on every message or specific messages
      • You can create a rule that warns users or blocks the message if a specific classification label is not found in the message. This can help educate users and drive adoption of your organization’s data classification policy among users.
    • Automatically apply classification labels messages if specific information types are found in the message
      • You can create a rule to automatically apply a specific classification label if certain criteria is met. For example, credit card information or medical information are contained within the email. 
      • You can also configure the rule to allow users to modify the label to a more appropriate one based on the situation and data classification policy of your organization.
    For more detailed information, please refer to our beta announcement as well as our Help Center.


    Additional details

    At this time, this update is only supported when using Gmail on the web. Stay tuned for further updates about instantaneous support in Gmail iOS and Android clients.

    Getting started

    Rollout pace

    Availability

    The Label Manager and manual classification is available to Google Workspace:
    • Frontline Starter and Standard
    • Business Standard and Plus
    • Enterprise Standard and Plus
    • Education Standard and Education Plus
    • Essentials, Enterprise Essentials, and Enterprise Essentials Plus


    Data loss prevention rules with labels as a condition or labels as an action are available to:
    • Enterprise Standard and Plus
    • Education Fundamentals, Standard, Plus, and the Teaching & Learning Upgrade
    • Frontline Standard
    • Cloud Identity Premium (with a Workspace Edition that includes Gmail)

    Resources



    What’s changing 

    After a Vault or Data export (takeout), admins can now convert their exported client-side encrypted documents to Word files. This allows organizations to maintain ownership over, access to, and analysis of sensitive data in a portable format even after it has been exported from Google Workspace. 


    Eligible Google Workspace admins can use this form to request access to the beta. We’ll share more specific instructions once you’re accepted into the beta.



    Getting started

    • Admins: Client-side encryption can be enabled at the domain, OU, and Group levels (Admin console > Data > Compliance > Client-side encryption). Visit our Help Center to learn more about client-side encryption.

    Rollout pace

    • The feature will be available immediately once you're accepted into the beta.

    Availability

    • Available to Google Workspace Enterprise Plus, Education Standard and Education Plus customers.

    Resources


    What’s changing 

    Launching in beta, you can now export client-side encrypted Google Docs to Word files. This means you'll continue to own the encryption keys that protect your files to prevent unauthorized access from any third party (including Google or foreign governments) but convert your files as needed. 


    Eligible Google Workspace admins can use this form to request access to the beta. We’ll share more specific instructions once you’re accepted into the beta.

    In Google Docs, navigate to File > Download and decrypt.


    Getting started

    • Admins: Client-side encryption can be enabled at the domain, OU, and Group levels (Admin console > Data > Compliance > Client-side encryption). Visit our Help Center to learn more about client-side encryption.
    • End users: To export your client-side encrypted Google Doc to a Microsoft Word file go to File > Download and decrypt > Microsoft Word (.docx).

    Rollout pace

    • The feature will be available immediately once you're accepted into the beta.

    Availability

    • Available to Google Workspace Enterprise Plus, Education Standard and Education Plus customers

    Resources

    What’s changing 

    In November 2024, we launched an open beta for data classification labels in Gmail. Beginning today, data classification labels will be available when using the Gmail app on mobile Android and iOS devices. Expanding data classification labels to mobile enables organizations to protect their data whether their users are sharing and accessing information from desktop devices or from mobile devices in the field or on-the-go.

    Classification labels on mobile when composing a message, reading a message, and a message thread.



    Additionally, these protections provide an automated way to enhance data security. For more information on data classification labels in Gmail, please refer to our original announcement.

    Getting started

    • Admins: 
    • End users: If configured by your admin, you’ll see the “Classification” option when composing a new messaging or replying to or forwarding an existing message on mobile. When you open the menu, you can select labels relevant to your message. Visit the Help Center to learn more about adding classification labels in Gmail.

    Rollout pace



    Availability

    The Label Manager and manual classification is available to Google Workspace:
    • Frontline Starter and Standard
    • Business Standard and Plus
    • Enterprise Standard and Plus
    • Education Standard and Education Plus
    • Essentials, Enterprise Essentials, and Enterprise Essentials Plus

    Data loss prevention rules with labels as a condition or labels as an action are available to:
    • Enterprise Standard and Plus
    • Education Fundamentals, Standard, Plus, and the Teaching & Learning Upgrade
    • Frontline Standard
    • Cloud Identity Premium (in combination with a Workspace Edition eligible for Gmail)

    Resources


    What’s changing

    Beginning today, admins now have the option to set up a custom OpenID Connect (OIDC) profile for single sign-on (SSO) with Google as their Service Provider. OIDC is a popular method for verifying and authenticating the identities - this update gives admins more options for their end users to access cloud applications using a single set of credentials. Previously, only OIDC with pre-configured Microsoft Entra ID profile was supported in addition to SAML.

    Custom OIDC profiles can be configured in the Admin console at >Security > Authentication > SSO with third party IdP



    Getting started


    Rollout pace


    Availability

    • Available for all Google Workspace customers except Google Workspace Essentials Starter customers and Workspace Individual Subscribers
    • Also available for Cloud Identity and Cloud Identity Premium customers

    Resources


    What’s changing

    Beginning today, we’re expanding our data migration experience to include the ability for Google Workspace admins to migrate conversations  from channels in Microsoft Teams to spaces in Google Chat, making it easier for organizations to onboard and deploy Chat. 

    This can be done within the Admin console in a few steps:

    • First, connect to your Microsoft account.
    • Then, upload a CSV of the teams from where you want to migrate the messages. You can specify the source to destination identity mapping by uploading a CSV of the email ID’s from source to target.
    • Next, you’ll enter the starting date for messages to be migrated from Teams. Then you can begin your data migration. 
    • Finally, you’ll complete the migration by making migrated spaces, messages and related conversation data available to Google Workspace users (see our Help Center article for specific details on supported data types).

    Starting a chat migration in the admin console

    When a migration starts, the UI displays a visual report that breaks down tasks with individual progress bars for tasks that are successfully completed, skipped, failed or have warnings.


    The final step to complete the migration is to roll out spaces, making migrated spaces and their content available to users.





    Additional details

    • The Chat migration tool doesn’t delete or modify existing Google Chat spaces or messages. 
    • You can also run a delta migration, which will migrate any messages added to Teams channels since the primary migration. Messages that are already successfully migrated are skipped.
    • Once a migration is complete, you can export a report that contains detailed information regarding content that skipped, failed or had warnings during the migration.
    • You can find more information in our Help Center about migrating other forms of data from different types of source accounts.


    Getting started

    Rollout pace

    • This feature is available now.

    Availability

    • Available for all Google Workspace customers

    Resources


    What’s changing

    Admins can now label a Google Group as “Locked,” which will heavily restrict changes to group attributes (such as group name & email address) and memberships. This will help admins who sync their groups from an external source and want to prevent getting out of sync, or who want to restrict changes to sensitive groups. This feature will be available in open beta, which means no additional sign-up is required. 

    The Group Details page in the Admin console shows a “Locked” label on the group, with the message “You can’t update this group - it might be managed by an external identity system.”


    Who’s impacted

    Admins

    Why it’s important

    If you use third-party tools, like Entra ID, to manage group synchronization, you may encounter inconsistencies when modifications are made to these groups, like adding or removing members, for example. To help address this, we’re introducing the option to “lock” a group, which will prevent modifications within Google Workspace and help maintain synchronization with the external source. 

    When a group is locked, only certain admins* can modify:

    • The group name, description, email, and alias(es)
    • Group labels
    • Memberships (adding or removing members) and member restrictions
    • Membership roles
    • Delete the group
    • Set up a new membership expiry

    When a group is locked, access and content moderation settings are not affected, this includes:

    • Who can post
    • Who can view members
    • Who can contact members
    • Membership removals due to an existing membership expiry
    • Access or content moderation settings

    *Super Admins, Group Admins, and Group Editors with a condition that includes “Locked Groups”

    Additional details

    By default, the changes listed above will be restricted from end users, including group owners and managers of a locked group. If you want to also restrict some admins from making these changes in the Admin Console or APIs, you can assign them the Group Editor role with a condition that excludes locked groups. 

    The ability to lock or unlock a group using the “Locked” label is available to Super Admins, Group Admins, or a custom role with the “Manage Locked Label” privilege. Lock a group using the “Locked” group label in the Admin Console, or the Cloud Identity Groups API.


    Getting started

    Rollout pace

    Availability

    Available for Google Workspace:
    • Enterprise Standard and Plus
    • Enterprise Essentials Plus
    • Education Standard and Plus
    • Also available to Cloud Identity Premium customers

    Resources


    What’s changing

    After a Vault or Data export (Takeout), admins can now convert their exported client-side encrypted spreadsheets to Excel files. This allows organizations to maintain access to and analysis of sensitive data in a portable format even after it has been exported from Google Workspace. 

    Eligible Google Workspace admins can use this form to request access to the beta. We’ll share more specific instructions once you’re accepted into the beta.


    Getting started

    • Admins: Client-side encryption can be enabled at the domain, OU, and Group levels (Admin console > Data > Compliance > Client-side encryption). Visit our Help Center to learn more about client-side encryption.

    Rollout pace


    Availability

    • Available to Google Workspace Enterprise Plus, Education Standard and Education Plus customers

    Resources


    What’s changing

    We're excited to announce beta support for Drive for desktop on Windows 11 devices powered by Snapdragon processors. Compiled natively for ARM64, this release enables users to easily sync and store files online from Windows PCs powered by Snapdragon. 


    To opt-in to the beta, download and install the beta version of Google Drive for desktop on Arm-compatible Windows 11 device powered by Snapdragon. If you wish to opt-out at any time, disconnect your account and then uninstall the application. 


    Getting started 

    • Admins: There is no admin control for this feature. 
    • End users:
      • The beta version of Google Drive for desktop can only be installed on devices running Windows 11 and requires Microsoft WebView2, which is typically included with Windows 11. If it is missing or was previously removed, our installer will recommend you download and install it. 
      • Note: This is a beta version and may contain bugs. It should be used with non-production data only. Alternatively, ensure that your data is backed up separately. 
      • Should you encounter any issues, please submit feedback through the application. Kindly include logs to facilitate troubleshooting and assist us in improving the application. 

    Availability 

    • Available to all Google Workspace customers, Workspace Individual Subscribers, and users with personal Google accounts 

    Resources 

    What’s changing

    In addition to Google Drive, we’re expanding data classification labels to now include Gmail. Classification labels are used to classify and audit content according to organizational guidelines (“Sensitive”, “Confidential”, etc.) and apply policies, such as data loss prevention (DLP) rules, to protect sensitive information in email messages. Classification labels will be available when using Gmail on the web – support for Gmail on mobile devices will be introduced in the coming months.

    Who’s impacted

    Admins and end users

    Why it’s important

    Data breaches are increasingly common and costly across all sectors, including enterprises, public sectors, and government institutions. To minimize data exfiltration and better understand the data being shared, organizations need to differentiate between various types of information and their sensitivity levels to apply data protection policies accordingly. By expanding data classification labels to Gmail, Google Workspace provides admins with a more flexible and robust system integrated with data protection capabilities to help organizations effectively categorize and protect sensitive information. 

    Specifically, admins can create:

    • New classification labels or extend existing ones enabled in Drive labels for Gmail from the Label Manager. Labels can be used to  denote department names, document types, document status, and other custom categories. 

    The Label Manager tool can be accessed in the Admin console  by going to Security > Access and data control


    • Data protection rules with classification label as a condition, to apply actions to a message based on its classification. For example, a message will be blocked if it’s classified as ‘Internal’ and is being sent to an external recipient.
    Notification about delivery failure due to DLP policy, blocking messages labeled as ‘Confidential’ to be sent to recipients outside of the organization




    • Data protection rules to automatically apply classification labels to a message, based on its content. For example, a ‘Confidential’ label can be applied to a message if it contains sensitive financial information, such as credit card or bank account numbers.
    Data protection rule with ‘Apply a label’ action. Classification label specified in the rule will be applied to a message, if message contains information matching conditions of the rule

    • DLP rules with Confidential Mode as a condition to prevent sending messages with sensitive information, if it is not encrypted (Confidential Mode is not enabled)
    Data protection rule is set up to detect messages with sensitive information (credit card or passport numbers) and confidential mode disabled in order to enforce sending such info with enhanced protection measures





    • End users can view and apply Classification Labels when using Gmail on the web.
    Users can apply classification labels to a message, according to the organization’s data governance policies



    Additional details

    • When Data loss prevention (DLP) rules for Gmail using classification labels either as a condition or as an action, messages are scanned asynchronously. This means that the message is classified, blocked or quarantined after it leaves the sender's mailbox) and before being dispatched to the recipient. In a future release, we plan to provide synchronous support with instant notifications consistent with our synchronous support of instant DLP enforcement for Gmail.

    Note that:
      • If the message is blocked as a result of the classification label applied to it, the sender will get a bounce back message.
      • If the message is automatically labeled by a DLP rule, the sender will not see the label reflected in the sent message. The recipient will see the automatically applied label the same way as any other classification label applied manually by the sender.

    • Only Badged options list and Multiple Options list (Single select) field types are supported in Gmail. If classification labels are enabled for usage in both Gmail and Drive, and it contains fields that are not supported in Gmail, such as date or persona, Gmail users will see the label only with fields of the supported types.

    Getting started

    • Admins: 
    • End users: If configured by your admin, you’ll see the “Classification” option when composing a new messaging or replying to an existing message — when you open the menu, you can select labels relevant to your message. Visit the Help Center to learn more about adding classification labels in Gmail.

    Rollout pace


    Availability

    • The Label Manager and manual classification is available to Google Workspace:
      • Frontline Starter and Standard
      • Business Standard and Plus
      • Enterprise Standard and Plus
      • Education Standard and Education Plus
      • Essentials, Enterprise Essentials, and Enterprise Essentials Plus

    • Data loss prevention rules with labels as a condition or labels as an action are available to:
      • Enterprise Standard and Plus
      • Education Fundamentals, Standard, Plus, and the Teaching & Learning Upgrade
      • Frontline Standard
      • Cloud Identity Premium (in combination with a Workspace Edition eligible for Gmail)

    Resources






    What’s changing

    Earlier this year, we launched Google Workspace extensions for Gmail, Google Drive and Google Docs in open beta for the Gemini app. Beginning today, we’re pleased to announce that Google Calendar, Google Keep and Google Tasks are also available as Workspace extensions in the Gemini app.

    Who’s impacted

    Admins and end users

    Why you’d use it

    Extensions allow the Gemini app to interact with other Google apps and services, helping to provide more contextual and relevant responses to your prompts and take certain actions across apps. For example, you can use extensions to:

    Calendar
    • Create an event in Google Calendar based on specific details or based on your conversation with the Gemini app
    • Find events for a specific day, date range, or based on event details
    • Edit or cancel events in Calendar

    Tasks
    • Add reminders and tasks, including those based on your conversation with the Gemini app
    • View a list of your tasks and update your tasks

    Keep
    • Create notes and lists, including those based on your conversation with the Gemini app
    • Add an item to your existing list
    • Find content from your notes and lists
    • Reference your notes and lists in your conversation with the Gemini app

    Additional details

    • If your prompt includes multiple actions that require separate apps or services, but one or more of the required services are not enabled, neither of the actions will be completed. For example, if you prompt Gemini to create an event on your calendar and a reminder for that event but the Tasks extension is not enabled, the event will not be added to your calendar and you will not get a reminder.
    • As a reminder, during the open beta period, Context-Aware Access (CAA) for Gmail, Drive, Docs, Calendar, Keep and Tasks isn’t supported with Google Workspace extensions. Context-Aware Access gives you control over which apps a user can access based on their context, such as whether their device complies with your IT policy. Learn more about Context-Aware Access.
    • Google Workspace extensions is not available to Google Workspace users accessing Gemini as an additional Google service.
    • Note that Google Workspace personal content the Gemini app gets from extensions is not reviewed by anyone to improve AI models, not used to train AI models, and not shared with other users or institutions.

    Getting started

    • Admins: 
      • Google Workspace extensions in Gemini are OFF by default and can be enabled at the OU or Group level.
        • If Google Workspace extensions are already enabled, then the Workspace extensions for Calendar, Keep and Tasks will show up automatically for your users.
      • Visit the Help Center to learn more about turning Google Workspace extensions on or off for your organization. 

    • End users: If enabled by your admin, connecting Google Workspace allows users to summarize, get quick answers, and find information from Calendar, Keep and Tasks in addition to Gmail, Docs, and Drive directly in Gemini. Visit the Help Center to learn more about using Google Workspace extensions.

    Rollout pace


    Availability

    Available for Google Workspace customers with these add-ons:
    • Gemini Business
    • Gemini Enterprise
    • Gemini Education
    • Gemini Education Premium


    Resources


    What’s changing

    Under the umbrella of our data migration services, we’re introducing a new file migration service for Admins to transfer files between OneDrive data to Google Drive for up to 100 users at a time. Available directly under the Admin console, super admins can now migrate all your files and folders, as well as their corresponding access permissions with shared members. Starting a migration entails a few simple steps:

    • First, connect to the Microsoft OneDrive account you want to transfer files from
    • Next, set the migration scope by identifying the email addresses of Microsoft OneDrive users that you wish to migrate.
    • Finally, create an identity map to connect users on the source account to users on the target account.


    Admin console > Data > Data import & export > Data migration > Go to data migration > Microsoft OneDrive





    The console will provide reporting on the migration progression and metrics such as how many users have been processed, how many files have been migrated or skipped, and more. You’ll also have the option to export a migration report to further investigate errors and access troubleshooting tips directly from the tool. You can also make delta updates to migrate any new files that were added or updated after a previous migration. 

    Example of a completed migration

    Who’s impacted

    Admins

    Why you’d use it 

    Data migrations play a critical role in ensuring a seamless transition between various tools and Google Workspace for both admins and end users. Workspace now offers a first party solution that allows our customers to migrate their data at scale, and without the need for third-party workarounds or on-premises infrastructure. This will significantly reduce the overall migration process and onboarding time to Google Workspace, saving customers considerable administrative and infrastructural costs. Additionally, it ensures minimal interruption for end users, who will be able to access all of their files and documents within Google Drive.

    Getting started

    • Admins: This feature is available in open beta - no additional sign-up is required to use the feature. This migration can only be performed by super admins. Visit the Help Center to learn more about migrating files from a OneDrive account.
    • End users: There is no end user action required.

    Rollout pace

    Availability

    Available to Google Workspace 
    • Business Starter, Standard, Plus
    • Enterprise Standard, Plus
    • Education Fundamentals, Standard, Plus, the Teaching and Learning Upgrade
    • Essentials Starter, Enterprise Essentials, Enterprise Essentials Plus
    • Nonprofits

    Resources


    What’s changing 

    Today, we are announcing enhancements for the Data Loss Prevention for Gmail open beta, which are designed to improve usability without compromising sensitive data protections for Gmail. Once deployed, users will receive instant notifications on risks to applicable DLP policies prior to leaving their inbox, instead of having DLP rules evaluated after the message has already left the inbox. In addition to more timely user feedback, this capability, called synchronous DLP, helps educate users about the potential risk of leaking sensitive information. 


    We’re also introducing a new action for DLP rules, “Warn”, which will notify users about potentially sensitive data while providing the option to send the message based on a user’s assessment of a risk. For added safety, the DLP service will scan messages one additional time after they leave the sender's mailbox.


    Who’s impacted

    Admins and end users


    Why it matters 

    Data breaches are one of the most common and costly security issues facing organizations. Often these breaches originate from within an organization by unintentional or intentional actions by their users. Data loss prevention capabilities help prevent this exfiltration of data and helps guide users about what information to share. To help safeguard sensitive information, organizations can create and enforce policies that not only detect and block sensitive information from being shared, but educate users on what information sharing is or is not appropriate and how to be compliant with those guidelines. Specifically, data loss prevention rules can look for sensitive text stings, custom detectors, or predefined detectors in outgoing messages sent internally or externally. 


    The latest update for data loss prevention rules in Gmail brings the experience in line with Google Drive and Google Chat, which are already adopted broadly by Google Workspace customers. You can refer to our Help Center for more information about data loss prevention in Gmail.


    Additional details

    Customizable warning messages
    DLP rules can be configured to block the message, warn users about sensitive information, or quarantine the message. When sensitive information is detected, users will be shown a dialog box notifying them of the risk. Admins can now choose to customize the information shown to end users in these dialog boxes, including why their message was flagged, what they can do to unblock themselves, and links to additional resources to educate them further.

    Example of a custom warning message




    Continued asynchronous scanning of messages
    While messages will now be scanned synchronously, messages will go through additional scanning asynchronously (after the message leaves the inbox) for an additional layer of protection. This includes messages that are sent automatically, such as auto-forward or scheduled send, and messages sent from non-Gmail clients.


    Getting started

    • Admins:
      • Data loss prevention in Gmail is available in open beta for select Google Workspace customers. These rules can be configured at the domain, OU, or group level. DLP rules can be enabled in Gmail in the Admin console under Security > Access and data control > Data protection. Note that with the new synchronous scanning, your end users will begin seeing dialog boxes related to these rules before messages leave the inbox. These will be displayed when using Gmail on the web and mobile.

      • Visit the Help Center to learn more about controlling sensitive data shared in Gmail. Note that you can modify existing DLP rules for Drive and Chat to also apply to Gmail. 

      • DLP events can be reviewed in the Security Investigation Tool or Security > Alert Center, if alerts are configured in rules.

      • We recommend selecting “Audit only” when you’re setting up a new rule in order to test and monitor its performance, or to passively monitor the environment without interrupting email flow for your users. There are no changes to the “Audit only” action with this update, they will continue to operate as usual.

    • End users: Depending on the data loss prevention rules configured by your admin, you may see a dialog letting you know that:

      • Your message is blocked: Your message contains information that cannot be shared — you’ll need to remove it in order to send your message.
    Dialog in case of a blocked message
      • Your message contains sensitive information: Your message contains information that is sensitive, but can be shared — you can decide whether to send it or edit the message to exclude this information. Note that your admin will be notified about this activity.


        Dialog in case of a warning

      • Your message contains sensitive information that requires review: Your message contains information that will need to be reviewed by an admin. You’ll have the option to submit it for review, and upon review it will be released for delivery or declined. You may receive a notification about the message being declined from delivery.


        Example of a quarantine message

    Rollout pace

    Availability

    Available for Google Workspace:
    • Enterprise Standard, Enterprise Plus
    • Education Fundamentals, Standard, Plus, and the Teaching & Learning Upgrade
    • Frontline Standard
    • Cloud Identity Premium customers

    Resources


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